GameTags Inc. (hereinafter “GameTags,” “we,” “us,” “our”) is committed to protecting the privacy of your personal information. As part of this commitment, we have prepared this Privacy Notice to set out the manner in which we collect, use, disclose and otherwise manage the personal information of our customers.
This Privacy Notice applies to our privacy practices on our website located at ww.gametags.ca (the “Website”) as well as other interactions with our customers.
Collection And Use Of Personal Information
We may collect personal information when you:
- Create an account;
- Register your equipment;
- Report lost equipment;
- Sign up to receive email or other marketing communications;
- Enter into a contest or promotion or respond to one of our surveys;
- Share with friends;
- Contact us with a comment, question or complaint.
Create an Account:
When you create an account on our Website, we collect information such as your name, gender, zip code, province and country of residence and telephone number. In addition, we ask you to create a password. We also inquire whether you wish to receive our newsletter and whether we may contact you in the future regarding GameTags updates
Register Your Equipment:
When you register your equipment, we collect information such as you or your child’s name, address, phone number, age and email address. We use this information to register the equipment and corresponding contact information for our lost and found system.
Reporting Lost Equipment:
When you report lost equipment, we collect your name and email address and request if the owner of the equipment may contact you by email. We use this information for our equipment lost and found system.
Marketing Communications:
From time to time, we may obtain your consent to send you marketing or promotional communications about our products, services, promotions or events that may be of interest to you. If you wish to withdraw your consent for such communications, you may do so by contacting us as set out in the “How to Contact Us” section below or by following the “unsubscribe” instructions provided in your email.
Contests, Promotions or Surveys:
When you enter a contest, participate in a promotion, or respond to one of our surveys, we may collect your name, address, phone number and email address. We use this information to administer your participation in the contest or promotion and, for surveys, to help us understand our customers and to contact you with follow-up questions. At the time you are entering the contest, promotion or survey, we may ask your permission to send you future marketing information from GameTags or its marketing partners. If a contest or promotion is jointly sponsored by us and one or more sponsors, your personal information may be shared with such sponsors, as specified at the time of collection of your personal information. We do not control the use, disclosure or security of your personal information by other sponsors, and recommend you review their respective privacy notices or statements.
Sharing with a Friend:
The “Share Us With Your Friends” and other similar features on our Website permit you to send email to others. This feature requires you to submit your name and email address, as well as the name and email address of the recipient. We do not use the names or email addresses submitted in these circumstances for any other purpose without the consent of you or the email recipient to do so.
Customer Service:
When you contact us with a comment, question or complaint, you may be asked for information that identifies you (such as your name, address and a phone number) along with additional information we need to help us promptly answer your question or respond to your comment or complaint. We may retain this information to assist you in the future and to improve our product and service offerings.
Disclosure of Personal Information
GameTags will not disclose, trade, rent, sell or otherwise transfer your personal information, without your prior consent, except as otherwise set out herein or as required or permitted by law.
Service Provider Arrangements:
We may transfer (or otherwise make available) your personal information to our affiliates and other third parties who provide services on our behalf. For example, we may use service providers to host our Website, operate certain of its features, serve advertisements on our Website or run our contests and promotions. Your personal information may be stored and processed in the United States by our third party service providers. Our service providers are not authorized to use or disclose personal information for any purpose other than providing the services on our behalf or as otherwise required by applicable law.
Sale of Business:
We may transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of GameTags or as part of a corporate reorganization or stock sale or other change in corporate control.
Legal:
Please note that GameTags and its service providers must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable law. We may also disclose personal information to assist us in collecting a debt owed by you, or otherwise where necessary for the establishment, exercise or defence of legal claims.
Information About Our Website
Visiting our Website:
In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity and to monitor and improve our Website.
Cookies:
Our Website uses a technology called “cookies.” A cookie is a tiny element of data that our Website can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. We use cookies on the pages on our Website where you are prompted to log in or that are customizable. If you have registered with our Website, these cookies help us identify you and may be necessary to provide you with products or services you request. Cookies may also provide us and our service providers with information that we will use to personalize our Website in accordance with your preferences. You may set your Web browser to notify you when you receive a cookie. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the features of our Website.
Tracer Tags & Web Beacons:
Our Website may also use a technology called “tracer tags” or “Web beacons.” This technology allows us to understand which pages you visit on our Website. These tracer tags are used to help us optimize and tailor our Website for you and future visitors to our Website.
We may use third parties to serve our advertisements on other websites. These companies may use tracer tags or web beacons to report certain information (but not your name, address, email address or telephone number) about your visits to our Website and the websites which advertise and feature links to our Website, in order to measure the effectiveness of our advertisements.
Third party links and advertisements:
Our Website may include links to third party websites, or advertisements for products and services that may be of interest to you. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent. GameTags provides links to third party websites as a convenience to the user. The inclusion of any link or advertisement does not imply GameTags’ endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information.
Security of Personal Information:
We have implemented measures in an effort to safeguard the personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information for the purposes described in this Privacy Notice. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control.
To provide you with an increased level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. GameTags will never ask you for your password in any unsolicited communication.
Access to your Personal Information
You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to his or her personal information records.
Changes to the Privacy Notice
This Privacy Notice may be updated periodically to reflect changes to our personal information practices. The revised Privacy Notice will be posted on the Website. We will treat your personal information in accordance with the Privacy Notice in place at the time your information was collected, or as you otherwise consent.
How to Contact Us
You may contact us at any time if you
- have any questions or comments about this Privacy Notice,
- wish to withdraw your name from an email or other marketing list, or
- wish to access, update and/or correct inaccuracies in our records of your personal information.